i figured today would be a dull, quiet day, being monday and us not having any sales at work. man was i ever wrong.
RC worked with me again today. we get along most of the time, and did so wonderfully today. but she did something again today that truly shocked me. now, the RC stands for Resident Christian. she can do no wrong, and never does.......humph.
things were going well in the morning. there were numerous customers milling around, looking at things, talking amongst themselves. one of my favorite customers, P, was there when we opened. shortly after we opened one of the CS guys brought up a brand new DVD player with remote. he placed it on the table up front with the TV's and VCR's. P walked over and said she would like to get that DVD player, as soon as someone priced it. i told P that if no one bought it during the day, i was going to buy it. RC walked over and said she hadn't seen it before, she would take it to the back in a minute and have Miss S. price it.
P walked off and continued shopping. another customer walked up and picked up the DVD player and asked me how much. i called RC over and told her someone else was interested in the DVD player. RC said again that she didn't have any idea how much as she didn't know anything about it, that she would have to take to the back and get a price. in the meantime, one of the 3 women that were together shopping brought a beautiful floral centerpiece over and asked how much. i knew already since dozens of folks had looked at it, but thought it was too pricey. i told her it was $19.99. she went off. omg, no way that is worth that. i made mention that at the craft store where i used to work, one like that would sell for $59.99 or more. she haughtily said, "well send it back to _ _ _ _ _ where it belongs and someone will pay that for it". she then continued to gripe about how high the prices were on things. when RC came back over to the register, i told her that everyone thought the price was too high on the floral piece. well, RC then said "well i am sorry, that is what i was told to price it at, since it is well worth more than that". then the customer said "i guess i am just going to have to stop shopping here, things are too expensive". RC said, "well, if you feel that way, maybe you SHOULD shop somewhere else". well, then all 3 of the customers that were together started mouthing off out loud across the store to each other about how rude RC was. of course, RC took offense since she can do no wrong, and bantered back with them, telling them if they didn't like the prices or the people, they should shop elsewhere...................ruh roh. then, one of the women asked again if anyone was going to price the DVD and RC grabbed it up, took it to the back and got Miss S. to price it. she came back with it priced at $19.99, which, for a brand new DVD player with remote "ain't bad". the woman went off again about the price, and then P came over and told me she would buy it for me and give it to me if i wanted it, and i told her no, i didn't need it. the 3 women started up again.
one woman said she could buy a brand new one still in the box for that price (which she couldn't, unless it would out of rufus's trunk on the corner up the street). RC told her it WAS brand new still in the box, and the customer said "how do you know it was in the box? where is the box?"
ok, this is where RC went off. she said it was in the box in the back, but we don't put out boxes with the merchandise. and if she didn't like the way we priced things, it was best for her and her group to leave. double ruh roh.
the 3 women walked away, got over in a corner and were talking amongst themselves. RC just happened to have to go to that same corner to place some merchandise out, and the women were talking loudly ABOUT RC, but not TO RC. RC wheeled around, said something nasty to the 3 women, and one spoke up and said "i wasn't even talking to you, you need to just shut up!"
ok, it was time for me to go to the back and get something more to drink.........and tell the director that he might want to go up to the front. he said he knew about the situation, that RC had already told him about it. ok. chicken doodoo.
i went back to the front and all 3 of the women came up to me and asked me the "rude" woman's name. well, even though i know they were sorta in the right, i didn't want to be the one to give out her name. so i told them they would have to talk to the director, and i would call him out there if they wanted me to. they did. so...........i called DD on the intercom, asked him nicely to come to the register, and RC walked out of the office where DD was, said he was in a meeting, and did i want her to come assist me with something..............HELL NO, you are the problem. sheeesh. i gave each of the women our business card with our director's name on it and told them they would just have to call him and talk to him about the situation. they all bought something, treated me like a queen, patted my hand and thanked me for being so kind and helpful and they would be back, but only because of the nice way I treated them. whew..........
so once again, it was not ME that caused a problem, it was the one employee one would never think it could be.
sometimes i wish i could find another job, but it would be something as bad or worse no matter where i went. i am just glad to have a job............
oh, by the way, during the melee about the dang DVD, i went over and grabbed it off the table in front of DD, RC and P, and said i would buy the dang thing for the full price on it, for it was well worth it. so when things quieted down, i asked RC to come ring me up for the DVD and she said she was so sick of that dang DVD that i could have it and don't ever mention it again...........
SO I HAVE A BRAND NEW DVD PLAYER AND FOR FREEEEEEEEE!!!!!!
now i have to get some DVD's, lol. i don't have a single one, lol.
the rest of my day went very well. actually, my whole day went well, lol.
thanks for letting me rant and rave over my job. i know you are all tired of hearing about it, but you know, this is my way of venting, and even if i don't get any comments, or only a couple, at least i won't go and kill somebody or something because i did vent and got it out of my system.....
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